Legal

Privacy Policy

Last updated: May 2025  |  Compliant with IT Act 2000 & TRAI Regulations

Dream Loans Financial Services is committed to protecting your privacy. This Privacy Policy explains what personal information we collect, how we use it, and your rights with respect to it. By using our website or services, you consent to the practices described in this policy.

1. Information We Collect

We may collect the following categories of personal information when you interact with our website, forms, or communications:

2. How We Use Your Information

We use the information you provide for the following purposes:

3. Sharing of Information

Your personal information may be shared with:

We do not sell, rent, or trade your personal information to any third party for marketing purposes.

4. WhatsApp & Google RCS Communications

By providing your mobile number on our platform, you consent to receiving communications from Dream Loans via WhatsApp Business and Google RCS. These may include:

All messages are sent through TRAI DLT-registered headers and approved templates. You can opt out at any time by replying STOP to any message.

5. Data Security

We implement industry-standard technical and organisational security measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. These include encrypted data transmission (HTTPS), access controls, and regular security audits.

However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security of your data.

6. Data Retention

We retain your personal information for as long as necessary to fulfil the purposes for which it was collected, including compliance with legal, accounting, or reporting obligations. Typically, financial records are retained for a minimum of 7 years as required under Indian law.

7. Your Rights

You have the right to:

To exercise any of these rights, please contact us at asad@dreamloan.in.

8. Cookies & Analytics

Our website may use cookies and similar tracking technologies to enhance your browsing experience and collect anonymised usage data. You can disable cookies through your browser settings; however, this may affect the functionality of certain features on our website.

9. Children's Privacy

Our services are not directed at individuals under the age of 18. We do not knowingly collect personal information from minors. If you believe we have inadvertently collected such information, please contact us immediately at asad@dreamloan.in.

10. Changes to This Policy

Dream Loans reserves the right to update this Privacy Policy at any time. Any changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically.

For privacy-related queries, contact our Data Officer at asad@dreamloan.in or write to our registered office in Laxmi Nagar, Delhi.

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